Maintenance services
Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B, performed alternately. You don't even need to think about regular services yourself: the standard service interval indicator in your Mercedes-Benz automatically reminds you of the upcoming appointment.
As part of the Service A and Service B inspections, our experts will check your Mercedes-Benz thoroughly and carry out an oil change and the replacement of components in accordance with Mercedes-Benz manufacturer guidelines. While various checks are carried out during Service A, while Service B also checks all vehicle components that affect the safety and ease of use of your vehicle. So that you and your Mercedes-Benz can continue to enjoy a good and safe drive.
With Service A and Service B inspections, you and your Mercedes-EQ are on the safe side. In addition to various checks, EQ-specific vehicle components are also checked, such as the high-voltage battery, the vehicle socket and the charging cable. So that you can continue to travel with a good feeling.
By having your vehicle serviced by a Mercedes-Benz Service Partner, you also benefit from the Mobilo mobility solution, the Digital Service Report and the optional pick-up and drop-off service.
In the event of a breakdown, an accident, a minor mishap or vandalism, our experts throughout Europe ensure that you stay mobile by performing repairs on the spot, providing a replacement vehicle or organizing airline tickets. And should you prefer to relax whilst waiting for your vehicle to be repaired, we will gladly pay for your hotel accommodation.
The Mobilo mobility solution is integrated as standard in every Mercedes-Benz car for the first two years and is renewed free of charge at Mercedes-Benz after every service - for up to 30 years.
The predecessor product called MobiloLife is valid for vehicles first registered between 24.10.1998 and 31.03.2008, provided the mobility solution has been regularly renewed by servicing the vehicle at an authorised Mercedes-Benz service partner.
The Digital Service Report provides you with a secure record of the service work carried out. The complete data on the service work carried out is stored securely in the central Mercedes-Benz database for the life of the car. In Mercedes me, you, as the vehicle owner, can view your service data at any time. We always recommend that you keep the last service report, for instance, in case you want to sell the vehicle. If the report is lost, any Mercedes-Benz partner can provide information on all the vehicle's service data and, if required, create a complete service history.
No time to bring your Mercedes-Benz in for a service? No problem: Our pick-up/delivery service will be happy to collect your Mercedes-Benz on request – from your home or anywhere else, e.g. your office or gym. As soon as your Mercedes-Benz has been serviced, we will bring it back. Please contact your authorised Mercedes-Benz service partner with your requirements.
Discover other services for your Mercedes-Benz.
For maintenance and replacement of defective parts, we recommend the use of genuine Mercedes-Benz parts and, for older model series, Mercedes-Benz StarParts. They combine all the know-how of Mercedes-Benz as a vehicle manufacturer, are specially developed for your vehicle and optimally adapted to the other components of your vehicle.
Your advantages at a glance:
;Resize=(600,800) "A regular check-up")
;Resize=(600,450) "Rigorous inspection")
;Resize=(600,799) "Mobilo")
;Resize=(600,450) "Digital Service Report")
;Resize=(600,799) "Collect-and-return service")
;Resize=(600,450) "Mercedes-Benz replacement parts")