Comprehensive help in every case.
Just press a button in your Mercedes or give us a call and we'll take care of it. You can reach our experts at any hour, every day of the week. We will help you personally so that you can remain mobile without stress.
Service24h
Mercedes-Benz Star Assist 24h is available 24/7 throughout Vietnam and providing on-site technical assistance, towing assistance and more, in case of unexpected technical vehicle immobilization or minor mishap (eg. Flat battery, tire puncture.)
The experienced Mercedes-Benz Star Assist 24h hotline operators are fluent in both, English and Vietnamese, and are quickly arranging the help that our customers require to ensure they and their Mercedes-Benz vehicle are well taken care of.
- 3 years of contract duration (starting from the date of vehicle sales invoice).
- 24/7 access to free technical or towing assistance in the event of immobilization.
- Unlimited number of service requests without mileage limitation.
- Applicable to all Mercedes-Benz Passenger Cars and Mercedes-Benz Vans (V-Class, Vito).
Star Solutions.
The Mercedes-Benz Star Assist 24h roadside assistance program features a comprehensive range of solutions to assist customers 24/7 in situations of vehicle immobilization or minor mishap which are summarized below[2]:
• Over-the-phone assistance
• On-site assistance
• Vehicle towing
• Run out of fuel
• Mistakenly locked
• Alternative transport
• Medical assistance
[2] Terms and Condition applied. Download the Mercedes-Benz Star Assist 24h brochure to find out more.
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