Warranty and Insurance

Worry-free to enjoy your ride. We take care of the rest.

Warranties


Gladly living up to our responsibilities.

Warranties


Gladly living up to our responsibilities.

  • Manufacturer Warranty

    On the safe side from the outset.

    The photo shows a close-up of a woman at the wheel of a vehicle.

    On the safe side from the outset.

    PASSENGER CARS
    A three-year new vehicle warranty with unlimited mileage from the date of invoicing to the customer has has been provided on all Mercedes-Benz passenger cars throughout Vietnam. Invoice date is based on the sales invoice that authorized dealers provide to first buyers.

  • Spare Parts Warranty

    The seal of quality for spare parts.

    part

    The seal of quality for spare parts.

    Mercedes-Benz genuine parts come with two-year warranty unlimited mileage from the date of installation at Mercedes-Benz Vietnam authorized dealers.

  • Extended Warranty Programme

    Worry-free to enjoy the ride.

    extendedwarranty

    Worry-free to enjoy the ride.

    Flexibility
    The Extended Limited Warranty Programme offers 1-year & 2-year plans for you to choose from.

    Unlimited mileage Coverage
    You will be enjoying additional 1-year or 2-year extended warranty with unlimited mileage coverage.

    Higher Resale Value
    When you decide to sell your Mercedes-Benz, the Extended Limited Warranty will help you to get a better price for it.

    Repair Warranty
    In unlikely event that the part should be faulty, all Mercedes-Benz parts that are replaced under this Extended Limited Warranty are also covered by an additional 24-month Mercedes-Benz Parts Warranty & will be replaced at no cost at our authorized service network.

Safety


Safety has a home.

Safety


Safety has a home.

safety
safety
Watch again

The decision to purchase a Mercedes-Benz is always a decision in favour of safety and quality. The most cutting-edge high-strength materials, complex body structures made of steel and aluminium, and the networked vehicle electronics in the active and passive safety systems require not only knowledge of the correct procedures for repair but also the proper workshop equipment. Don't leave your safety to chance – leave it instead to the specialists from Mercedes-Benz.

SmallRepair


Combat the traces of everyday wear.

SmallRepair


Combat the traces of everyday wear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Thanks to innovative repair methods Mercedes-Benz quickly and cost-efficiently makes minor damage on the exterior or interior disappear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Mercedes-Benz helps.

Mercedes-Benz helps.

Scratches, dents or stone chip can hardly be avoided during the service life of a vehicle. That is what Mercedes-Benz SmallRepair is all about. Innovative repair methods make minor damage inside and out disappear quickly and, above all, at a reasonable price – without requiring the replacement of entire parts. All with the accustomed high standard of proven Mercedes-Benz quality, of course.

Accident Repair


The matching solution for any issue.

Accident Repair


The matching solution for any issue.

"Arranged to go to a party and caught up in a collision? What can I do?"

Be it damage to bodywork, paintwork or vehicle part replacements – visit your authorised Mercedes-Benz specialist workshop.
accident repair
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"Arranged to go to a party and caught up in a collision? What can I do?"

Mercedes-Benz helps.

Mercedes-Benz helps.

Even damage after a collision and major accident damage is carefully rectified by experienced Mercedes-Benz specialists: thanks to accurately matching methods that meet the requirements and demands of the material and with special manufacturer expertise. Consequently your Mercedes will technically and visually remain an original.

Insurance


Freedom to move.

Insurance


Freedom to move.

Superb cover comes from Mercedes-Benz Insurance.

insurance

Superb cover comes from Mercedes-Benz Insurance.

Mercedes-Benz Car Insurance is an exclusively designed package for Mercedes-Benz drivers. As privilege as your vehicle, you will be entitled to:

  • The most comprehensive coverage, including hydraulic stroke insurance.
  • Repair at Mercedes-Benz garages nationwide.
  • Replacement of brand-new genuine spare parts.
  • Up to 2 claims per year for partial theft coverage.
  • New vehicle replacement for total loss occurring within 12 months from the purchasing date of the new vehicle.
  • 24/7 road assistance service (provision of information; free towing service to the nearest Mercedes-Benz garage.
  • 24/7 dedicated Customer Service Center 18001011 (toll-free).
  • Special offers for Personal Accident and Voluntary Third Party Liability insurance.
  • Up to 45% max discount on renewal premiums for safe driving customers.