Service and maintenance.

Whatever it takes, your authorised Mercedes-Benz dealership is here for you.

Maintenance Package


Our complete 2-year maintenance package.

Maintenance Package


Our complete 2-year maintenance package.

You can rely on Mercedes-Benz Service Contracts, events can be scheduled and thanks to fixed monthly rates you can relax in full control of all costs.

Our Maintenance Package offers you the control over your future outgoings for maintenance. It protects you against potential parts and labor costs increase in the future, covering the cost of regularly scheduled maintenance, in accordance with Mercedes-Benz specifications. Now say goodbye to spending on service every interval maintenance.

Your benefits at a glance:

  • Savings: save up to 15% on maintenance cost.
  • Transparency: clear about the scope of service.
  • Reduce financial risks: worry-free about the impact of inflation or price increase.
  • Increased vehicle resale value.

Maintenance


For safety, reliability and preservation of value.

Mercedes-Benz maintenance has been precisely geared towards your Mercedes – with a comprehensive range of service and care products to enable demand-based services. After all, as its manufacturer, we know your vehicle best.

Maintenance


For safety, reliability and preservation of value.

Mercedes-Benz maintenance has been precisely geared towards your Mercedes – with a comprehensive range of service and care products to enable demand-based services. After all, as its manufacturer, we know your vehicle best.

Your benefits at a glance:

Mercedes-Benz maintenance

Your benefits at a glance:

  • Professionally trained service staff.
  • First-class maintenance using special tools.
  • Demand-based service scope according to the mileage and usage conditions of the vehicle.
  • Using special Mercedes-Benz diagnostic tool and software in vehicle inspection.
  • Maintenance

    Maintenance can be this convenient.

    Focussing on reliability – services for your Mercedes-Benz

    Maintenance can be this convenient.

    Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B, performed alternately. You don't even need to think about the regular service dates yourself: the standard service interval indicator in your Mercedes reminds you automatically of any upcoming maintenance. An additional plus: potential wear or damage can be identified in due time to consequently prevent more extensive repair work.

  • Maintenance Service Scope

    Nothing but the best for your star: Maintenance packages.

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    Nothing but the best for your star: Maintenance packages.

    The Service A & Service B is more than just an oil change. It covers all scope of works according to Mercedes-Benz manufacturer’s guidelines.

Service Differentiation


Tailored to your needs.

Service Differentiation


Tailored to your needs.

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At Mercedes-Benz, we believe in taking a more personalized approach when it comes to customer care. That's why we are tailoring our services to meet your individual needs, and going to the extra mile to show you how much we appreciate your business. It's what Service Differentiation is all about, and what valued customers like you deserve.

Mercedes-Benz Service Differentiation is designed & created around you – the flexible options that give you the choice of how we can best meet your service, maintenance & repair needs.

With Lounge, Express Service, Mobility and Value options, we are always at your service.

  • Lounge

    lounge

    The personal welcome by a service advisor is just the beginning. My Mercedes is given the service it needs – during this time I can relax in the lounge, read my newspaper, use Wi-Fi and enjoy complimentary snacks and beverages and even the massage chair in the lounge. This option ensures what I value most.

  • Express

    express

    When I come for maintenance services, I will be ensured with the least waiting time and the same level of premium quality from Mercedes-Benz Service. With Express option, Service A costs only 60 mins & Service B costs only 90 mins*. That means more efforts from Mercedes-Benz. And of course, more time for me!

    * without additional works

  • Mobility

    mobility

    With the Mobility option, I stay mobile while my Mercedes is in service.

    • Test-drive: While waiting for my car to be serviced, I always want to try new models from Mercedes-Benz.
    • Taxi: If I ever need to go elsewhere, that’s no problem. I trust that my car is in good hands. So I Just let the staffs know I am leaving and they will arrange transportation for me.
  • Value

    value

    With Value option, whenever I come for maintenance services from 3-5 pm, every day from Monday to Saturday, I will be given a voucher of 10% discount on maintenance parts* and Accessories & Collection items for my next visit.

    * excluding labour cost

Star Assist 24h


Our complete 2-year maintenance package.

Star Assist 24h


A friendly voice. A helping hand.

Star Assist 24h

Mercedes-Benz Star Assist 24h is available 24/7 throughout Vietnam and providing on-site technicalassistance, towing assistance and more, in case of unexpected technical vehicle immobilization or minormishap (e.g. flat battery, tire puncture).

All customers who buy a Mercedes-Benz from June 1, 2020 will receive these privileges within 3 years (starting from the date of vehicles sales invoice) and an unlimited number of service requests without mileage limitation.

To contact our Star Assist 24h by phone, call 1800 400 110..