Service and maintenance / Digital Service Report
except SLR, G-Class, smart and Maybach
Service and maintenance / pick-up/delivery service
Free of charge; dependent on service provider when calling from a mobile phone.
More Services/ Real Driving Emissions
for new model emissions
MobiloVan

Mercedes-Benz Mobilo in its most recent version is valid for V-Class, X-Class, Marco Polo and Marco Polo HORIZON models.

Mobilo initially applies to all vehicles first registered from 1 January 2012 for 2 years without service restrictions and the cover is then renewed from service to service at authorised Mercedes-Benz Service dealership for up to 30 years.

The services of Mercedes-Benz MobiloVan in its most recent version apply to Sprinter, Vito, Citan and Marco Polo ACTIVITY models.


Order number

Please request the order number from your authorised Mercedes-Benz dealership.


Prices including VAT

Prices including statutory VAT, valid in Germany. Additional costs may be incurred as a result of installation, implementation of the update or required, additional parts. Ask your authorised Mercedes-Benz dealership for more information. Price changes and errors excepted. Prices valid on the day of delivery shall apply. The properties of advertised navigation systems differ from each other. For this reason, you are unable to use all functions in all devices.


Contact Mercedes

Mercedes-Benz Contact/Mercedes me connect is available in almost all European countries. Requirement: radio ex works, connected to mobile phone ready for operation. Merely costs for calls between the mobile network and landlines are incurred.


Initial registration

The previous product called MobiloLife is valid for vehicles first registered between 24 October 1998 and 31 March 2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.


Service contracts - Compact Plus Package

Valid for brake pads, brake discs, V-belt and wipers.


Service contracts - Excellent Package

Excludes damage caused by accidents and corrosion.


Ask Mercedes - stage

Please note that you must not use the Ask Mercedes app when driving. Ask Mercedes is currently available for the new E-Class and S-Class. Additional model series will follow in 2018.