The use of Mercedes me connect services requires a personal Mercedes me ID and agreement to the Terms of Use for Mercedes me connect services. The vehicle must be also paired with the corresponding user account. Upon expiry of the initial term, the services can be renewed for a fee, provided they are still offered for the corresponding vehicle at that point. First-time activation of the services is possible within one year of initial registration or commissioning by the customer, whichever comes first.
With Mercedes me Charge, the user has optional access to one of the world's largest charging networks with over 900 different public charging station operators in Europe.
To use the Mercedes me Charge service, a charging contract with a selected third-party provider is required.
Depending on the manufacturer, 22 kW charging may require the relevant special equipment ‘Alternating current charging system (22 kW AC charging)’. If this is not the case, the wallbox or Flexible Charging System automatically charges the vehicle with the maximum charging power possible. The maximum charging power of the charging station must be adapted to the upstream installation (cable cross-section and fuse protection).
In order to use the remote functions of the Mercedes Benz Wallbox and receive over-the-air updates, the Mercedes me App, a personal Mercedes me ID and agreement to the terms of use for the Mercedes me connect services are required. To receive over-the-air updates, you must agree to the respective update in the Mercedes me App or give your general consent in the Mercedes me App to receiving all future updates.
An offer from Digital Charging Solutions GmbH.
The "Plug & Charge" service is only available for selected vehicles.
If Plug & Charge is available for your vehicle, you can activate the service in your services overview in the Mercedes me App or the Mercedes me Portal. An active Mercedes me Charge charging contract is required in order to use Plug & Charge.
You can access the link to ChargeNow for Business (Digital Charging Solutions GmbH) through the service management area of your Mercedes me Portal. Alternatively, click on "Conclude charging contract".
Please note that the link to ChargeNow for Business (Digital Charging Solution GmbH) is exclusive to Mercedes-Benz AG.
The app is available in selected markets. Please contact the provider of the charging solution about this.
You pay the current price on the day per kWh of the respective charging station operator.
An offer from Digital Charging Solutions GmbH. Customers who have purchased a new Mercedes-Benz plug-in hybrid vehicle are exempt for the first year from the basic fee for Mercedes me Charge M tariff. For this, the Mercedes me connect service ‘Mercedes me Charge’ from Mercedes-Benz must be activated. This exclusive offer is only valid for the first user of the Mercedes me Charge service for that vehicle including the charging contract tariff M. First-time activation of the services is possible within one year of initial registration or commissioning by the customer, whichever comes first. Any further users of the service are not covered by this particular promotion. Any remaining period will expire and cannot be transferred to third parties or other vehicles. After one year or following premature termination of M tariff, normal tariff conditions apply. The charging contract has an indefinite term and can be terminated by both parties with a notice period of one month from the end of the current month.
An offer from Digital Charging Solutions GmbH. Customers who have purchased a new fully electric Mercedes-Benz vehicle are exempt for the first year from the basic fee for the Mercedes me Charge L tariff. For this, the Mercedes me connect service ‘Mercedes me Charge’ from Mercedes-Benz must be activated. This exclusive offer is only valid for the first user of the Mercedes me Charge service for that vehicle including the charging contract tariff L. First-time activation of the services is possible within one year of initial registration or commissioning by the customer, whichever comes first. Any further users of the service are not covered by this particular promotion. Any remaining period will expire and cannot be transferred to third parties or other vehicles. After one year or following premature termination of tariff L, the normal tariff conditions apply. The charging contract has an indefinite term and can be terminated by both parties with a notice period of one month from the end of the current month.
E.ON's green electricity tariff supplies 100% hydroelectric power. Certified by TÜV SÜD’s renewable energy production certification. Details on the TÜV certification are available here.
Every Mercedes-Benz Wallbox contains an LTE-M modem. The offer includes the SIM card required as well as the required data volume for 8 years as from the card’s activation date (but no longer than up to 31/12/2033) when installed. Please have insertion and installation of the SIM card carried out by qualified specialists only. The SIM card works only in the following countries: Austria, Switzerland, Belgium, France, Germany, Denmark, Sweden, Norway, Spain, Greece, Hungary, Finland, Poland, Slovakia, Czech Republic, Latvia. After the data volume has expired, you can either I) obtain a new LTE-M SIM card from a third-party company or II) use the wallbox with a WLAN or LAN connection
In order to use the Mercedes me connect service "Mercedes me Charge", a personal Mercedes me ID and agreement to the Mercedes me connect Terms of Use are required. A separate charging contract with a selected third-party provider is also required to enable the charging costs to be paid and invoiced. The services shown here, as well as their availability and functionality, depend, in particular, on the term, the vehicle model, the year of manufacture, the selected optional equipment and the country.
VAT is included.
This product offer is not exclusively available for business customers.
The contract has an indefinite term and can be terminated by both parties with a notice period of one month from the end of the current month.
Price quotation is subject to change, exact price information is available on the Digital Charging Solutions page.
With Green Charging, guarantees of origin ensure that an equivalent amount of electricity from renewable energy is fed into the power grid for the charging processes.
Depending on the manufacturer, 22 kW charging may require the relevant special equipment ‘Alternating current charging system (22 kW AC charging)’. If this is not the case, the wallbox or Flexible Charging System automatically charges the vehicle with the maximum charging power possible. The maximum charging power of the charging station must be adapted to the upstream installation (cable cross-section and fuse protection).
An offer from Digital Charging Solutions GmbH. Customers who have purchased a new Mercedes-Benz plug-in hybrid vehicle are exempt for the first year from the basic fee for Mercedes me Charge M tariff. For this, the Mercedes me connect service ‘Mercedes me Charge’ from Mercedes-Benz must be activated. This exclusive offer is only valid for the first user of the Mercedes me Charge service for that vehicle including the charging contract tariff M. First-time activation of the services is possible within one year of initial registration or commissioning by the customer, whichever comes first. Any further users of the service are not covered by this particular promotion. Any remaining period will expire and cannot be transferred to third parties or other vehicles. After one year or following premature termination of M tariff, normal tariff conditions apply. The charging contract has an indefinite term and can be terminated by both parties with a notice period of one month from the end of the current month.
An offer from Digital Charging Solutions GmbH. Customers who have purchased a new fully electric Mercedes-Benz vehicle are exempt for the first year from the basic fee for the Mercedes me Charge L tariff. For this, the Mercedes me connect service ‘Mercedes me Charge’ from Mercedes-Benz must be activated. This exclusive offer is only valid for the first user of the Mercedes me Charge service for that vehicle including the charging contract tariff L. First-time activation of the services is possible within one year of initial registration or commissioning by the customer, whichever comes first. Any further users of the service are not covered by this particular promotion. Any remaining period will expire and cannot be transferred to third parties or other vehicles. After one year or following premature termination of tariff L, the normal tariff conditions apply. The charging contract has an indefinite term and can be terminated by both parties with a notice period of one month from the end of the current month.
This exclusive offer is only valid for the first user of the Mercedes me Charge service for that vehicle. Any subsequent users of the service cannot use the service. Any remaining period will expire.
To be able to use the "Mercedes me Charge" Digital Extras service, a separate charging contract with a selected third-party provider is required for charging, payment and billing purposes. The use of the Digital Extras services requires a personal Mercedes me ID and the acceptance of the Terms of Use for the Digital Extras services. In addition, the respective vehicle must be paired with the user account. Country restrictions apply. Optional equipment depending on the individual configuration.
In order to allow use of the Digital Extras service "Mercedes me Charge", a separate charging contract with a selected third-party provider is required for charging payment and billing purposes. A personal Mercedes me ID and agreement to the Terms of Use for the Digital Extras services are required. In addition, the respective vehicle must be linked to the user account. Country restrictions apply. To use Plug & Charge, you must also activate the "Plug & Charge" service for vehicles with the corresponding technical equipment. Optional equipment depending on the individual configuration.
22 kW charging may require corresponding "AC charging system (AC charging 22 kW)" special equipment depending on manufacturer and vehicle. If this is not the case, the vehicle is automatically charged by the wallbox or the flexible charging system with the maximum possible charging capacity. The maximum charging capacity of the charging station must be adapted to the upstream installation (cable cross-section and fuse protection).
To use the remote functions of the Mercedes-Benz Wallbox, the Mercedes me app and the connection of the wallbox to the customer's own Internet connection are required.
The terms and conditions of the tariff provider apply.
In order to be able to use the full range of functions, the "Mercedes me Charge" service must be used. To use the Digital Extras services, you must create a Mercedes me ID and agree to the Terms of Use for the Digital Extras services. The services presented and their availability and functionalities depend in particular on time, the vehicle model, year of manufacture, selected optional equipment and country.
In order to allow use of the Digital Extras services "Mercedes me Charge", a separate charging contract with a selected third-party provider is required for charging payment and billing purposes. A personal Mercedes me ID and agreement to the Terms of Use for the Digital Extras services are required for use of the Digital Extras. In addition, the respective vehicle must be linked to the user account. Country restrictions apply. Optional equipment depending on the individual configuration.
The Pro Flexible Charging System is expected to be configurable as optional equipment from the second quarter of 2023. Also available through our after-sales service from the third quarter of 2023. Only available in selected European countries.
With Green Charging, it is ensured through origin certificates that an equivalent amount of electricity from renewable energies is fed into the power grid for the charging processes.
The use of the Digital Extras requires the permanent acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Service Terms in their applicable versions, the permanent pairing of the vehicle with the Mercedes me user account and – if applicable – the activation of the Digital Extras. Upon expiry of the term, the Digital Extras can be renewed for a fee in the Mercedes me Store provided they are still offered for the corresponding vehicle at that point. In addition, for the use of some Digital Extras there may be further usage requirements or limitations specifically separate customer-owned contracts with third parties (e. g., streaming, charging, conclusion of a data contract covering comfort data volume), selected third-party products (e.g. smartphone, smartwatch) or they are only available for specific customer groups. Alternatively to comfort data volume, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering. First activation of the services is possible within one year from first vehicle registration or commissioning by the customer, whichever comes first. Information on personal data processed for the use of Digital Extras may be found in the Mercedes me connect privacy policy.
Customers must always enter into a charging contract with a selected third-party provider.
It is the charging network of the third-party provider.
The use of the Digital Extras requires the permanent acceptance of the Terms of Use for Mercedes me connect and the Mercedes me ID Service Terms in their applicable versions, the permanent pairing of the vehicle with the Mercedes me user account and - if applicable - the activation of the Digital Extras. Upon expiry of the term, the Digital Extras can be renewed for a fee in the Mercedes me Store provided they are still offered for the corresponding vehicle at that point. In addition, for the use of some Digital Extras there may be further usage requirements or limitations specifically separate customer-owned contracts with third parties (e. g., streaming, charging, conclusion of a data contract covering comfort data volume), selected third-party products (e.g. smartphone, smartwatch) or they are only available for specific customer groups. Alternatively to comfort data volume, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering. First activation of the services is possible within one year from first vehicle registration or commissioning by the customer, whichever comes first. Information on personal data processed for the use of Digital Extras may be found in the Mercedes me connect privacy policy.
In order to allow use of the Digital Extras services "Mercedes me Charge", a separate charging contract with a selected third-party provider is required for charging payment and billing purposes.