Even if it says Mercedes-Benz, unfortunately you're not always getting Mercedes-Benz. Counterfeiters are increasingly specialising in copying vehicle replacement parts. More and more often this practice extends to safety-relevant parts such as brake linings, windscreen wipers, suspension components or filters. The counterfeit parts are often deceptively real, to the point that not even experts can easily identify them upon first glance.
These non-genuine parts not only contribute to financial losses but also pose a safety risk. We regularly test various counterfeits against Mercedes-Benz genuine parts. The results are shocking: For instance, counterfeit brake pads can increase the braking distance by up to 15 metres and failure of the counterfeit product can, in the worst of cases, lead to a severe accident.
As it is our objective to prevent accidents before they occur, Mercedes-Benz consistently works to combat product counterfeiting. A special brand protection team works closely together with international law enforcement and customs authorities to remove counterfeits from the market. In addition professional investigators are employed to uncover copycat products. Painstaking detective work is often required over a period of months as the counterfeiters conduct their work underground using increasingly sophisticated methods.
You can stay secure against counterfeit products and the resulting risks by using your authorised Mercedes-Benz dealer or service partner. That way you can be certain that you're receiving Mercedes-Benz quality – from genuine parts through to professional installation.