Most of the premium auto brands in Vietnam have Service Center only in Hanoi & HCMC apart from Mercedes-Benz. The “Three-pointed Star” is the only premium brand to be present along the whole coast from Haiphong to Danang, Nha Trang and Can Tho, not only in two biggest city. With the opening of Haxaco Hanoi last month, Mercedes-Benz has 12 outlets in total. However, it’s not 12, but 12+.
With its annually supporting campaign like Mobile Service & Summer Service Camp, Mercedes-Benz Vietnam has carrying out the genuine service & free inspection by experienced technicians outside metropolitan cities, including Da Lat, Nha Trang, Buon Me Thuot, Pleiku, Vinh, Ha long and Lao Cai. At big events like Vietnam Motor Show and Mercedes-Benz Fascination, the brand makes customer’s time worth visiting by offering the free inspection outside. These efforts help Mercedes-Benz owners to be free of mind from concerns of driving so far for authorized service.
“We reach out to our valued customers even in remote parts of the country. Everyone deserves the same level of attention and premium service quality, no matter where they live.” said Mr. Thilo Grossmann, After-Sales Director of Mercedes-Benz Vietnam.