“This new program and it’s superb offers set once again the benchmark for Automotive After-Sales in Vietnam. This initiative underlines our strong focus on best customer experience and service excellence in Vietnam” shared Mr. Dirk Adelmann, Managing Director of Mercedes-Benz Passenger Cars.
MBV will offer extended warranty packages for different products, applied for both new & used cars (unlimited KM for passenger cars and up to 150,000 km for commercial cars). Customers can voluntarily purchase the extended warranty package, 12 or 24 months extension with the Bumper-to-Bumper manufacturer component coverage. Thus allows customers to have a maximum 4-years warranty from the first day, which set their minds free for long-term usage. The cost of packages will vary slightly based on the time of purchase: at point of sales (up to 90 days and 1.000 km), or late-decision (post point of sales 91 days to 22 months). The extended warranty package can be transfered to the new owner of the vehicle. Price varies on vehicle models and period of extension, starting from 16,944,000 VND (VAT included).