This is the concern that frequently occurs when customers have the need of buying a pre-owned luxury car.
Understanding the need of customers, Mercedes-Benz becomes the pioneering auto company introducing the genuine pre-owned car program with the name Proven Exclusivity, which helps customers exchange, trade in and consign pre-owned Mercedes-Benz cars. From this program, more and more customers can buy classy Mercedes-Benz cars with lower initial costs but still have clear service history as well as manufacturer-backed warranty policy.
Mr. Dirk Adelmann, Sales and Marketing Director of Mercedes-Benz Vietnam stated: “This is the opportunity for customers to buy a Mercedes-Benz car with lower initial cost. With the program for genuine pre-owned cars – Proven Exclusivity – customers can evade the risk of information shortage when buying used cars on the market, and especially, the cars still enjoy manufacturer-backed warranty policy.”
The genuine pre-owned car business of Mercedes-Benz Vietnam was established in 2011 with dealers in Ho Chi Minh City, including Haxaco Vo Van Kiet, Vietnam Star Automobile District 7, Vietnam Star Automobile Truong Chinh... In order to ensure the qualities of pre-owned cars, Mercedes-Benz had provided very strict rules: each car must undergo more than 110-point check, do not have more than four years old or 80,000km of mileage. After being checked, Mercedes-Benz will grant the Proven Exclusivity Certificate and the car is ready to be delivered to new owner. Especially the car also has six-month or 15,000km warranty policy.
Customers can also consign cars at dealers or trade in their cars to dealers in order to upgrade to other Mercedes-Benz cars. Besides, when customers visit to take a look at pre-owned cars at agencies, they can test drive cars and receive consultancy from the company’s specialists. Agencies will also offer financial support for customers having the need.